Effective Date: 1st February 2025

Welcome to APK Helmets Pty Ltd

These Terms and Conditions (“Terms”) govern the use of products and services offered by APK Helmets Pty Ltd (“APK Helmets,” “we,” “our,” or “us”). By accessing and using our website or purchasing products from us, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Company Information

APK Helmets Pty Ltd
ABN: 34 681 375 628
Address: PO Box 478 MEADOWS  SA  5201
Website: www.apkhelmets.com.au
Contact Email: info@apkhelmets.com.au
Phone: 0412 344 031 or 0404 692 438

2. Products and Services

APK Helmets provides high-quality equestrian riding helmets designed to meet safety standards and offer comfort for riders of all skill levels. Our products are available for purchase through our website, retail locations, or authorized distributors. By purchasing from us, you agree to comply with our guidelines and policies related to the use of our products

3. Acceptance of Terms

By placing an order or using our website, you confirm that you are at least 18 years old, or if under 18, you have obtained the consent of a parent or guardian. You also agree to the following Terms and Conditions:

  • You are responsible for ensuring the accuracy of the information you provide to us.
  • You agree not to use our products for any unlawful or inappropriate purposes.

4. Order Process

  • When you place an order, you will receive an order confirmation email, which is an acknowledgment of receipt. This does not constitute acceptance of your order.
  • We reserve the right to accept or decline your order at our discretion.
  • Prices of products and shipping charges are subject to change without notice.
  • All orders are subject to availability. In case of stock unavailability, we will notify you and either offer a replacement or issue a refund

5. Shipping and Delivery

  • APK Helmets ships to most Australian locations and internationally, subject to applicable shipping fees and restrictions.
  • Delivery times may vary depending on the shipping method selected, location, and availability of stock.
  • Once an order has been shipped, APK Helmets is not responsible for delays caused by third-party carriers or customs.

6. Payment Terms

  • All payments for purchases must be made in full at the time of order via accepted payment methods, including credit cards and other online payment systems.
  • Prices are in Australian dollars (AUD), unless otherwise stated.
  • If a payment is not authorized or fails for any reason, your order may be cancelled or delayed.

7. Returns, Refunds, and Exchanges

  • We offer a 30-day return period for any goods that you purchase that are found to be faulty or not as ordered. If you are unsatisfied with your purchase, please contact our customer service team to initiate a return or exchange.
  • Custom orders and products that have been used/fitted incorrectly, damaged, or altered are non-returnable.
  • No return will be offered for a ‘change of mind’ but contact our customer service team to discuss any Exchange availability.
  • Refunds will be issued to the original payment method.  Returns Shipping fees are non-refundable.

8. Warranty

  • APK Helmets offers a 12 month Manufacturer’s warranty on all helmets for defects in materials and craftsmanship under normal use conditions.
  • The warranty does not cover damage caused by misuse, accidents, or modifications made to the helmet.
  • Warranty claims should be made in writing to APK Helmets, with proof of purchase and pictures of the helmet showing reason for claim.

9. Helmet Use and Safety Disclaimer

  • Helmets are designed to provide protection in the event of an impact, but no helmet can fully eliminate the risk of injury.
  • You are solely responsible for wearing the helmet correctly and ensuring it fits properly. It is important to follow the manufacturer’s guidelines for helmet sizing, maintenance, and care.
  • APK Helmets is not liable for any injuries or damages resulting from improper use or failure to follow safety instructions.

10. Limitation of Liability

To the maximum extent permitted by law, APK Helmets is not liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products, including but not limited to loss of profits, loss of data, or personal injury. Our total liability for any claim related to the sale of products is limited to the amount paid for the product that gave rise to the claim.

11. Intellectual Property

  • All intellectual property rights, including trademarks, logos, product designs, and content, are the property of APK Helmets or its licensors. You may not use, reproduce, or distribute any of our intellectual property without our express written consent.

12. Privacy Policy

Your use of APK Helmets products and services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. You can review our Privacy Policy on our website.

13. Changes to Terms and Conditions

APK Helmets reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website, and the revised version will become effective immediately upon posting. We encourage you to review these Terms regularly.

14. Governing Law

These Terms are governed by the laws of the State of South Australia, Australia. Any disputes arising out of or in connection with these Terms will be resolved in the courts of that State.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

APK Helmets Pty Ltd
Email: info@apkhelmets.com.au
Phone: 0412 344 031 or 0404 692 438

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.