Effective Date: 1st February 2025

APK Helmets Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, services, and products. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information

We collect personal information when you:

  • Purchase products from our website.
  • Register for an account on our website.
  • Sign up for newsletters or marketing communications.
  • Contact our customer support team.
  • Participate in surveys, promotions, or competitions.
  • Interact with us through social media channels.

The types of personal information we may collect include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (e.g., credit card information)
  • Delivery information
  • IP address

2. Use of Personal Information

We use your personal information for the following purposes:

  • To process orders and provide products and services you request.
  • To communicate with you, including sending order confirmations, updates, and customer support.
  • To send marketing communications and promotional offers (you may opt-out at any time).
  • To improve our website, products, and services through feedback and analytics.
  • To comply with legal obligations.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. However, we may disclose your personal information to third parties in the following circumstances:

  • To trusted service providers who assist us in operating our business, such as payment processors, shipping partners, and email marketing providers. These third parties are required to protect your information and use it solely for the purposes we specify.
  • When required by law, such as in response to a subpoena or court order.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your browser and capture and remember certain information.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do so, some parts of our website may not function properly.

6. Access and Correction of Personal Information

You have the right to access and correct your personal information that we hold. If you would like to update or delete your information, please contact us at info@apkhelmets.com.au. We will make reasonable efforts to respond to your request in a timely manner.

7. International Transfers of Personal Information

As an Australian-based company, your personal information may be transferred to and stored in countries outside Australia, including for processing and storage by our service providers. By providing your information, you consent to the transfer of your data to other countries.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

APK Helmets Pty Ltd
PO Box 478 MEADOWS SA 5201
Email: info@apkhelmets.com.au
Phone: 0412 344 031 or 0404 692 438